Reviews

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            "displayName": "harold houck"
        },
        "reviewReply": {
            "comment": "Thank you, Harold, for taking the time to leave a review. We appreciate your support!",
            "updateTime": "2026-08-28T14:50:48.175647Z"
        },
        "_id": "6a922e2626ee45c6f32a5f7b",
        "reviewId": "AbFvOqlx3UcC8P29Qys2g_dpNhG2ieGk6-V-QIznaLLtzuz7OktuK8IHP95Awb9f_XcCcvkJN6mafQ",
        "__v": 0,
        "createTime": "2026-08-28T14:40:29.678618Z",
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        "starRating": 5,
        "updateTime": "2026-08-28T14:40:29.678618Z"
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            "displayName": "Colleen Aguirre"
        },
        "reviewReply": {
            "comment": "Thank you, Colleen! We appreciate your kind words and are glad to hear that you had a great experience with our audiologist. Your feedback means a lot to us!",
            "updateTime": "2026-07-30T16:42:31.627832Z"
        },
        "_id": "6a6bf341a243ac03e1725f81",
        "reviewId": "AbFvOqlXBAGuxu1PqxfQ__yaMa8A-xQpDROV9fiDpZ8qqR7XJ6A58d0_2N_COhMIycMQOk52iDUiUA",
        "__v": 0,
        "comment": "A great experience. The audiologist listened well and did a good job explaining procedures and results.",
        "createTime": "2026-07-30T16:26:59.920963Z",
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        "location": "65f36d89c7fb1ad955d588db",
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        "starRating": 5,
        "updateTime": "2026-07-30T16:26:59.920963Z"
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            "displayName": "Beth Templeton Phillips"
        },
        "reviewReply": {
            "comment": "Thank you, Beth! We're glad we could assist you with reconnecting your hearing aids to your new phone. Your appreciation means a lot to us!",
            "updateTime": "2026-07-14T14:08:28.654660Z"
        },
        "_id": "6a56da33b7b0775f6a874ff1",
        "reviewId": "AbFvOqlInutBtvMzPgwmuB29Wq7QuuuMWNws4kP3aUvINPqQyvx_anD4JJ4xtRfLd8icrxzrc8YqqA",
        "__v": 0,
        "comment": "Great help with reconnecting hearing aids to new phone thanks again",
        "createTime": "2026-07-14T13:58:07.539351Z",
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        "location": "65f36d89c7fb1ad955d588db",
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        "starRating": 5,
        "updateTime": "2026-07-14T13:58:07.539351Z"
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            "displayName": "Edith Bishop"
        },
        "reviewReply": {
            "comment": "Thank you, Edith! We're glad to hear you had a great experience and appreciate your kind words about Lynn and Ronnie. Your feedback means a lot to us!",
            "updateTime": "2026-06-10T22:27:21.086602Z"
        },
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        "__v": 0,
        "comment": "People are wonderful to deal with service with a smile couldn't ask for more. Lynn and Ronnie do a great job.",
        "createTime": "2026-06-10T22:17:08.582118Z",
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        "starRating": 5,
        "updateTime": "2026-06-10T22:17:08.582118Z"
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            "displayName": "Teresa Binder"
        },
        "reviewReply": {
            "comment": "Thank you, Teresa! We appreciate your kind words about Randi and Lynn. Your support means a lot to us!",
            "updateTime": "2026-05-07T00:22:49.116208Z"
        },
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        "__v": 0,
        "comment": "Randi & Lynn are great!",
        "createTime": "2026-05-07T00:12:29.384218Z",
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        "starRating": 5,
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            "displayName": "Rika x"
        },
        "reviewReply": {
            "comment": "Thank you, Rika! We're glad to hear that Randi and the team made your experience enjoyable. We appreciate your trust in us for your hearing aid needs!",
            "updateTime": "2026-04-08T19:02:24.826497Z"
        },
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        "reviewId": "AbFvOqkcaA6_7caZHx082wd6V6sbCoQtQ0HuYGT9IAuHz6ppgboxLjnBXwcV9hDROLHy0UPIWzEkBg",
        "__v": 0,
        "comment": "Randi made the drive well worth it\nNo mountain time\nIssues or excuses upon arrival\nSimply took care of it and it was a pleasure working with her and staff\nMy go to for hearing aids \/ services henceforth",
        "createTime": "2026-04-08T17:01:57.302245Z",
        "location": "65f36d89c7fb1ad955d588db",
        "name": "accounts\/102802170445396817012\/locations\/4440382159642501117\/reviews\/AbFvOqkcaA6_7caZHx082wd6V6sbCoQtQ0HuYGT9IAuHz6ppgboxLjnBXwcV9hDROLHy0UPIWzEkBg",
        "starRating": 5,
        "updateTime": "2026-04-08T17:01:57.302245Z"
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            "displayName": "Tony Hicks"
        },
        "reviewReply": {
            "comment": "Thank you, Tony! We're glad to hear that you found our team professional and helpful. We appreciate your feedback and look forward to assisting you again!",
            "updateTime": "2026-03-12T20:41:20.165856Z"
        },
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        "comment": "Professional, Listen to my concerns and very helpful!",
        "createTime": "2026-03-12T18:40:29.964287Z",
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        "starRating": 5,
        "updateTime": "2026-03-12T18:40:29.964287Z"
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            "displayName": "DEB S"
        },
        "reviewReply": {
            "comment": "Thank you, Deb! We're glad to hear you had a great experience and that Brandi provided such thorough care. Your feedback means a lot to us!",
            "updateTime": "2026-01-14T19:34:47.522334Z"
        },
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        "starRating": 5,
        "comment": "Brandi was very nice. Took her time and explained everything in detail. I did not feel like just a number. Great experience overall.",
        "createTime": "2026-01-14T17:34:30.729655Z",
        "updateTime": "2026-01-14T17:34:30.729655Z",
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            "displayName": "Andy Pennestri"
        },
        "reviewReply": {
            "comment": "Thank you, Andy, for your kind words about our professional and awesome staff; we truly appreciate your feedback!",
            "updateTime": "2025-11-12T21:22:37.418552Z"
        },
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        "starRating": 5,
        "comment": "Very professional and awesome staff!!!",
        "createTime": "2025-11-12T19:22:19.631689Z",
        "updateTime": "2025-11-12T19:22:19.631689Z",
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            "displayName": "Judy Roten"
        },
        "reviewReply": {
            "comment": "Thank you, Judy, for your 5-star rating! We appreciate your support and look forward to serving you again.",
            "updateTime": "2025-11-21T22:29:22.668393Z"
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        "starRating": 5,
        "createTime": "2025-10-29T18:54:55.923312Z",
        "updateTime": "2025-10-29T18:54:55.923312Z",
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            "displayName": "Joe Cochran"
        },
        "reviewReply": {
            "comment": "Thank you for the kind words and the 5 star review.  We look forward to serving you in the years to come.  Randi and Lynn",
            "updateTime": "2025-10-17T12:08:45.643107Z"
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        "starRating": 5,
        "comment": "Ms. Coffey is a very professional and compassionate person. She is an asset to her company.",
        "createTime": "2025-10-16T22:08:30.867520Z",
        "updateTime": "2025-10-16T22:08:30.867520Z",
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            "displayName": "Harold Houck"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2026-03-04T19:32:24.400472Z"
        },
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        "starRating": 5,
        "createTime": "2025-06-05T20:02:15.173893Z",
        "updateTime": "2026-02-12T19:56:17.672445Z",
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        "comment": "Pleasant visit. Thanks."
    },
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            "displayName": "Beverly Blackwood"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review! Your feedback means a lot to me and our team",
            "updateTime": "2026-06-12T15:55:24.291972Z"
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        "starRating": 5,
        "createTime": "2025-06-05T18:25:50.306432Z",
        "updateTime": "2026-05-23T17:09:10.090296Z",
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        "location": "65f36d89c7fb1ad955d588db",
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        "comment": "It was wonderful  as always.  Thanks Lynn"
    },
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            "displayName": "Elliott Osowitt"
        },
        "reviewReply": {
            "comment": "Thank you Elliott for the kind words.  We look forward to assisting you in your hearing needs.  Thank you again.  Lynn and Ashley",
            "updateTime": "2025-03-27T12:30:11.659541Z"
        },
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        "starRating": 5,
        "comment": "I was happily surprised that the appointment with the doctor on the computer and the technician in the room went so well. I was cared for, and I believe the answer to my problem was solved.",
        "createTime": "2025-03-26T21:17:27.768302Z",
        "updateTime": "2025-10-01T21:18:45.745066Z",
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        "starRating": 5,
        "comment": "Ashley was professional and made my mother feel comfortable. She was very helpful and provided all mom\u2019s needs.",
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            "comment": "Thank you Susan for your review.",
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            "comment": "Thank you Janis for your review and the kind words.  We are grateful we are able to help you with your hearing needs.",
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        "comment": "Lynn is the nicest person ,very knowledgeable. Randi is one of the best and very gracious",
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        "comment": "Virginia has helped me so much,she truly cares about people not just try to sell you something.She helped me get the hearing aid I needed.They we're easy to get used to and you can't tell they are inn your ears.I heard the reason for the first time in years and am able to hear prayer requests in church now.I would advise anyone to deal with this company.Virginia made my journey to hearing so easy answered all my questions,helped me understand the insurance,and taught me what to do to learn to wear my hearing aids faster and without problems.The office staff is so nice when you call ordering was simple.I truly feel blessed to have gone through this journey with Best Value Hearing Care Center.Would recommend to everyone.",
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            "comment": "Thank you for your very kind words, Mr. Moore.  Our family has been helping people hear better in Ashe County for over 43 years now, and we are blessed to have Jon Richardson as one of our best practitioners there.",
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